Terms and Conditions

1. Introduction

Welcome to Quick Learn Driving School (“we,” “us,” or “our”). These Terms and Conditions govern your access to and use of our website at https://qlds.co.uk as well as any services we offer either online or in person. By continuing to use our site, booking lessons, or communicating with us through any channel, you agree to be legally bound by these Terms and Conditions. Please read them carefully. If you do not agree with any part of these terms, you should not use our website or services. We reserve the right to amend these Terms at any time and recommend checking this page periodically for updates.

2. Services We Offer

Quick Learn Driving School is dedicated to providing expert driver education tailored to the needs of our students. All of our driving lessons are delivered by fully certified, DVSA-approved instructors. We offer:

• Automatic Driving Lessons for beginners and intermediate learners
• Intensive Driving Courses designed to fast-track your licence acquisition
• Refresher Driving Lessons for those returning to driving after a break
• Mock Test Preparation with real-world test scenarios
• Pass Plus Crash Course for advanced skills and insurance discounts

Our services are offered across several major UK cities, including London, Bristol, Cardiff, and nearby areas. Each course is available as a single lesson or part of a structured package to accommodate learner preferences and schedules.

3. Booking and Payment

• Booking Process: Lessons may be booked through our online platform, via telephone, or through email. A confirmation will be issued once your slot is secured.
• Payment Terms: Full payment is typically required at the time of booking unless a prior arrangement has been made in writing. Payment can be made by debit/credit card or bank transfer.
• Refunds: Refunds are only available under exceptional circumstances and are issued at our sole discretion. You must provide a valid reason and adequate documentation, where applicable. Administrative fees and deductions for used lessons will apply.
• Price Revisions: We reserve the right to adjust our pricing structure without prior notice. However, confirmed bookings with cleared payments will remain unaffected by such changes.

4. Cancellations and Rescheduling

• Notice Requirements: All cancellations or rescheduling requests must be submitted at least 48 hours before the scheduled lesson. Failure to do so will result in the full lesson fee being charged.
• Emergency Considerations: In the case of emergencies such as severe weather, medical issues, or instructor illness, we will do our utmost to reschedule the lesson without financial penalty to the student.
• Repeated Cancellations: Learners who frequently cancel or reschedule lessons may be refused future bookings at our discretion.

5. Student Responsibilities

As a learner, you are expected to:

• Hold a valid UK provisional or full driving licence and present it during your first lesson.
• Arrive on time and be ready to begin your lesson promptly.
• Inform your instructor in advance of any medical condition, disability, or medication that might affect your ability to drive.
• Refrain from attending lessons under the influence of alcohol, illegal substances, or medication that impairs cognitive function or alertness.
• Treat your instructor and the vehicle with respect at all times.

6. Instructor Obligations

Our driving instructors:

• Are approved and regulated by the Driver and Vehicle Standards Agency (DVSA).
• Will deliver tuition in a safe, professional, courteous, and structured manner.
• Will assess your progress honestly and provide feedback to help you improve.
• Reserve the right to withhold the training vehicle if the learner is deemed unfit or unprepared to drive safely.

7. Driving Tests

• Test Readiness: Your instructor will advise you when you are ready to take the practical driving test. Booking a test without this advice is discouraged.
• Use of Vehicle: If approved, you may use the instructor’s vehicle for your test. This is contingent on the instructor’s professional assessment of your readiness and the vehicle’s availability.
• Test Outcomes: We do not guarantee a pass result. Our responsibility is to prepare you to the best of our ability, but test outcomes depend on your individual performance.

8. Insurance and Liability

• Insurance Coverage: All lesson vehicles are fully insured for instruction and test purposes.
• Personal Liability: Learners are responsible for any legal penalties incurred as a result of their driving actions. We are not liable for loss, damage, or injury that occurs outside the bounds of formal instruction.
• Vehicle Condition: You are expected to treat the vehicle with care. Intentional damage or reckless behaviour may result in charges.

9. Intellectual Property

All materials provided on our website, including but not limited to text, graphics, videos, and branding, remain the intellectual property of Quick Learn Driving School. You may not reproduce, distribute, or commercially exploit our content without prior written consent. We take intellectual property rights seriously and will pursue any unauthorised use accordingly.

10. Privacy and Data Protection

We are committed to ensuring the confidentiality and security of your personal information. We collect data solely for the purpose of delivering services, handling bookings, and enhancing your learning experience. For full details on how we use and store your data, please refer to our Privacy Policy available on our website. By using our services, you consent to the data practices described.

11. Amendments

These Terms and Conditions may be modified at any time to reflect changes in legal requirements, service improvements, or operational updates. All revisions will be posted on our website. Your continued use of our services following the publication of updates constitutes your acceptance of the modified terms.

12. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising from these Terms or related to our services will be resolved exclusively in the courts of England and Wales.

If you have any questions, concerns, or need further clarification regarding these Terms and Conditions, please don’t hesitate to contact us via the details available on our website: https://qlds.co.uk.